Hp pavilion x360 touchpad not working windows 11. OS = Windows 11 22H2 (Build 22621.

Hp pavilion x360 touchpad not working windows 11 Make sure the touchpad is enabled. That said, let’s try a few things: Check Windows Update for any driver updates under Optional Updates. Jul 31, 2024 · I have an HP Pavilion x360 14-dy1097nr. Just in case, it is my work station detail. Nov 29, 2021 · After replacing the cracked screen on my Pavilion x360 convertible (model 15-cr0051cl) the keyboard and trackpad do not work. Its working perfectly in the BIOS menu but not in OS desktop mode. Check for HP Software Updates. at first, it was intermittent and would only stop working when the battery was low - to remedy this I would charge it up and restart HP Pavilion x360 touchpad not working Easy Fix Sep 7, 2023 · My touch pad and keyboard stopped working a while back after a Windows 10 update. Restart your computer and enable the touchpad. Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (45W97AV) Feb 10, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. 1. Hi! I am trying to fix the touchpad on my hp computer. HP often releases updates for their devices which might include touchpad drivers. I have tried millions of ways to correct it. reinstalled latest drivers from hp . I tried updating it , but get an error: Windows found drivers but encountered an error when attempting to install them. 0. When turn it on, i notice that the inverter was extremely hot (no screen problems) and the touch pad and keyboard stop working. Apr 7, 2020 · the keyboard and touchpad are not working in windows 10 on this laptop and its driving me nuts, nothing seems to fix it. Install the downloaded driver and restart your laptop. Need help please. Feb 22, 2025 · I’ve uninstalled and reinstalled the drivers multiple times, disabled and re-enabled the device, and even reinstalled Windows 10 before upgrading back to Windows 11 after a full memory wipe. Here's a step-by-step guide to resolve this issue: 1. HP will not let me download any drivers on this device. (Code 10)" in the device manager. I had tried to update the latest BIOS and then install the new synaptics touchpad driver but it Aug 13, 2024 · Visit the HP Support website and search for drivers for your specific HP Pavilion x360 model. Touchpad started working fine after that. I did reset the BIOS to its default settings. However the keyboard is working but i am not able to use the touchpad. I am not sure what exact drivers should I update, can someone provide me the direct link of the touchpad drivers that I need to r Mar 8, 2025 · The ELAN Precision TouchPad is not working on HP Pavilion x360 Convertible 14-dy0607nz (435H7EA) with Win 11 home 23H2. 18 Rev. There seems to be no way to download, install, or connect a device for the touchpad. First, restart the computer and tap on F10 during restart, once on the BIOS screen, move the mouse cursor around to check if it works normally, Aug 18, 2023 · I have a HP Pavilion x360 Convertible, The touchpad works fine for a while then after starting up stops working and when I try to diagnose the issue, the laptop does not recognise that it has a touch pad so cannot fix it or update drivers etc. When it works the mouse driver shows in the device Sep 3, 2024 · Need Windows 11 help? Touchpad not working HP Pavillion x360. Update Windows and Drivers. - Pressed F2 during the start-up of my laptop and running tests. Wired keyboards and mouse's work great. Already tried so many things including resetting the laptop (keeping files option) but still the touchpad is not working. Go to the HP Support website. I tried downloading an updated driver and the download failed. HP Notebook PCs - Troubleshoot the touchpad . When it stops working, in the Device Manager the 'I2C HID Device' usually has a yellow exclamation point and the Device Status says "This device cannot start. Go to Settings > Update & Security > Windows Update. Use the easy, automated solutions below to fix keyboard, mouse, touchpad, and clickpad-related issues for HP laptops and computers. Enable the Touchpad. HP Model number: HP Pavilion x360 - 14-cd0087tu HP Product Number: 4NL42PA After replacing a broken screen, keyboard and touch pad was not working. If you go to the mouse settings, in the ELAN section there is no option available to you, as if the drivers for the touchpad have been completely removed. e. Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. Then, to open Control Panel, type "control" and press Enter. Touchpad not working on my HP Pavilion x360 Convertible; Dec 20, 2021 · The pointer in my laptop was acting crazy. its been almost two year where my touchpad hasn't been working and its quite frustrating no to have touchpad working, in the end Mouse isn't all the thing we need. same issue . It is not showing in the Device Manager, it is not showing in the Control Panel. It appears the pointer got stuck to the task bar and started opening different screens. Oct 9, 2024 · Download the latest keyboard and touchpad drivers from the HP Support website for your specific HP Pavilion x360 model. Aug 6, 2024 · If your HP Pavilion x360 14 Convertible PC's touchpad is not working, here are some steps you can try to resolve the issue. It is working as a tablet only Aug 29, 2023 · Product: HP Pavilion x360 Laptop- 14m-dw0023dx My touchpad is not working after updating windows 11 , I can't find any driver also in device manager. Dec 22, 2021 · Touchpad and Keyboard both got stop working once Windows 10 OS got loaded. Here are some steps you can take to troubleshoot and potentially resolve the problem. reset bios to default . NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. But the other features/gestures are not working: 1) Scroll 2) Zoom 3) The left and right buttons do not respond and al Dec 28, 2023 · If you're experiencing issues with the touchpad on your HP Pavilion x360 after updating to Windows 11, you can try the following steps to troubleshoot and resolve the problem: Check for Updates: Ensure that your operating system and drivers are up to date. Worked in BIOS but only for a few seconds in windows. Nov 13, 2022 · My laptop touchpad stopped working. I have noticed that I2C HID Device is showing "This device cannot start. My Touchpad and Mouse click is not working in My HP Pavilion x360 Laptop. I have the windows 11 and my computer is an HP Pavilion x360 Convertible and the touchpad will not work. Most importantly, in the "Bluetooth and other devices" of "setting", there are no options for touchpad at all. I've been using my laptop with the touchscreen or my mouse connected with usb. Touchpad still not working Jan 8, 2024 · The touchpad driver for win11 23h2 64 bit is not available. - Disabling and enabling the I2C HID Device. Thank you for posting your query, I will be glad to help you. I cannot see the touchpad in the device manager. One thing that helped was I factory restored the laptop. 152, used 7zip to peek in the cab, and it included touchpad dri HP ELAN Touchpad has not been working for a few months. the ESC key does work however when starting up and in the BIOS and if I use a boot usb like hirens boot cd, it also works so the hardware itself is fine, it just will not work in Dec 28, 2023 · If possible, try connecting an external USB keyboard and mouse to see if they work. Whenever, the laptop touchpad is working then this driver is also not showing any error/warning. I downloaded that 19. I have done all Windows updates, updated the driver and still connot get it to work. Update the Touchpad Driver via HP Support Assistant Aug 30, 2024 · Sometimes, Windows updates can include drivers or patches for hardware issues. Aug 11, 2024 · Hi, I am Dave, I will help you with this. The issue is software-related and likely caused by d Mar 11, 2025 · I purchased an HP Pavilion x360 convertible 14-dh1026TX laptop in 2020, initially working on Windows 10. May 10, 2024 · Need Windows 11 help? touch pad not working; touch pad not working. Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (45W97AV) Aug 14, 2024 · The issue you're encountering with the touchpad on your HP Pavilion x360 14 Convertible PC (14-dy0000) being incompatible with Windows 11 version 23H2 is likely due to outdated or incompatible touchpad drivers. - Pressing down on touchpad. -Type msinfo32 and hit enter. With Windows 11 the Elan I2C touchpad frequently stops working, which causes the mouse pointer to completely disappear. May 14, 2019 · My TouchPad/ClickPad is not working completely. Mar 15, 2023 · I am using hp pavilion x360 convertible 14-dh1xxx more than 2 years and works perfectly but after updates and upgrade to Windows 11 keyboard and touchpad not working. Tags (2) Tags: Jan 30, 2019 · Please my hp pavilion x360 covertible 15br0xx keyboard and touch not responding after updating the driver,i have tried several means and its not working so please i need your help. 22621. -Choose an old driver and use it. But issue is even after installing the windows home the keyboard and touchpad are not working. I'd like to help! As I understand the touchpad quits working. right after updating to newest bios it worked for a little while then stopped working . Thru the device manager, I uninstalled both th Dec 3, 2024 · If the touchpad on your HP Pavilion x360 convertible laptop stopped working suddenly, try the following steps to resolve the issue. Jul 17, 2024 · Hi, community. Version: 23H2. What is the exact model of your HP x360 Convertible computer? To check the system model proceed with these steps. - 9238969 As soon as the Windows 11 OS got loaded Dec 24, 2023 · Hi @kathvik,. 32. Go to Settings > Windows Update and check for updates. My touch pad hasn't been working for a while. It seems l Sep 9, 2024 · If HP doesn’t offer a driver for your OS version, you can try installing a driver for a slightly older version (e. Laptop HP Pavilion X360 Convertible 14-dh1xxx. I have had my hp pavilion X360 since early 2022 however about four months ago my touchpad (the built-in touchpad- not the wireless one as I have seen in many other forums) stopped working. However, when i connect external USB Mouse, it works perfectly. here is the output of xinput command in kali linux: $ xinput ⎡ Virtual core pointer Nov 10, 2023 · If possible, I would like to know solution for touch pad issue if BIOS update doesn't solve this issue. I cannot see any touchpad in my settings. I receive a "Driver not supported on this version of Windows" messa Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. I hope this helps. Windows Update: Ensure your Windows 10 installation is fully Suddenly Touchpad stopped working. i tried everything from updating the drivers form Device manager to installing drivers from . 2506 . Jul 10, 2024 · Hi, My touchpad is not working, I'm using . Here are Apr 11, 2024 · I have windows pro license. - Remaking an "Upperfilters" file. Check Touchpad Settings: Go to Settings > Devices > Touchpad. HP Diagnostic Apr 5, 2024 · My touchpad and cursor have stopped working - 9037202 HP Pavilion x360 15. Sep 6, 2024 · Using a HP Pavilion x360 Convertible 14-dy0xxx laptop with Windows 11 22H2 (OS Build 22621. Here’s how you can resolve this issue: 1. Hoping to get some positive answer and solution. @Paul_Tikkanen I have a question for you. Search Windows for 'mouse button', then click the Mouse or Change mouse settings Control Panel setting in the results. Jul 13, 2023 · If the touchpad on your HP Pavilion X360 is not working, there are several steps you can try to troubleshoot and resolve the issue. I used a wireless keyboard and mouse to make do for a while (including an update to Windows 11) but now wish to resolve the problem. I got the suggestion to update my touchpad drivers. Pathetic. got a new windows same case the problem returns 2-3 days later. Enable touchpad in Jun 22, 2024 · If Windows does not find an update, proceed to the next step. 4. Select Windows 11: Choose Windows 11 64-bit as the operating Apr 7, 2020 · the keyboard and touchpad are not working in windows 10 on this laptop and its driving me nuts, nothing seems to fix it. thus it stopped working. Please advise how Oct 8, 2024 · If your touchpad mouse is not working on Windows 11 version 23H2 and the driver is missing, here are some steps you can take to resolve the issue: Update Windows: Make sure your Windows 11 is fully updated. Nov 10, 2024 · Hi, I just found out that after the recent OS update version 23H2, my touchpad stopped working. 3. Once the Windows 11 OS loads , the keyboard and touch pad Oct 19, 2023 · Hi, Keyboard or TouchPad are not responding. I see that you are facing an issue with the touchpad on your Laptop. How is this possible if my device comes with a touchpad? Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. Feb 11, 2017 · Hi, I am using a HP Pavilion x360 convertible running windows 10 64 bit. The Jan 29, 2025 · Just a heads-up: Windows 11 isn’t officially recommended by HP for your Pavilion x360 - 14-cd0009la, which might explain the driver issues. The I2C HID Device (one of the 2) is showing an error. OS: Windows11 Home single language. Furthermore, I upgraded it to Windows 11 in 2021 or 2022. - Tapping the corner of the touchpad two times. Click "Check for updates" and install any available updates. Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page. , Windows 11 22H2 or even Windows 10). Nov 24, 2024 · After upgrading the OS to Windows 11 pro, everything works except Keyboard and touchpad. -Click Touchpad and Enable it. Both devices work during booting but stop working when I get to the login screen. Installed optional updates also still not working. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Oct 11, 2024 · In your description, your HP Pavillion x360 touchpad and keyboard are not working. Sep 17, 2020 · Hi, I have installed Kali Linux to the Pavilion x360 11-n010, but the keyboard and the touchpad are not working. Jan 13, 2025 · Product: HP Pavilion x360 15. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. May 22, 2020 · Hi, i recently change the thermal paste of the notebook (it was getting hotter). However, it has stopped working again. 8. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . Oct 2, 2022 · Product: HP Pavilion x360 14 Convertible PC 14-dy1000 (436S6AV) Operating System: Microsoft Windows 11 after updating the windows 11 version 21h2 in version 22h2 ,my touchpad is not working, May 25, 2024 · It sounds like you're encountering a common issue with the touchpad driver on your HP Pavilion X360 15 Convertible PC. Verify Touchpad Is Enabled Here's the steps you can try. HP Pavilion *360 Laptop- 14m-dw))23dx Nov 28, 2021 · Touchpad stopped working . I open the laptop carefully, clean it, change the thermal paste and reassemble it. Check if the touchpad works. 2. Sometimes, it is working but the reason is unknown to me. Someone previously fixed the issue by disabling a specific component in Windows, which allowed the keyboard and touchpad to work again. They both work in BIOS, the backlight comes on before Winidows loads but then shuts off at login screen. Run the installer in compatibility mode: Jan 3, 2018 · Hi, I have had the above laptop for a few weeks, at first the touchpad was fine, now it does not work at all. Solved. Aug 13, 2024 · My touchpad randomly turns off and does not respond. Go to Settings > Windows Update and check for any available updates. But, they both will show up if I click on "Show Hidden Devices". I tried the followings methods. Thank you. If I plug in a mouse, I can use that, however, the touchpad next to my keyboard will not work. Install these drivers manually, then restart your computer. If you can't enable the touchpad by double tapping in the upper left corner, you can try enabling it from within Windows using the following steps. Bought my latest model HP spectre x360 convertible laptop 2 weeks ago. Download the I2C HID Device driver from HP, ensuring it's compatible with Windows 10 and your device model. I suggest that you follow the steps listed below to uninstall and reinstall the touchpad drivers. Feb 3, 2025 · my hp Pavillion x360 windows 11 keyboard and TouchPad are not working as soon as the windows start up. I see no drivers available in Properties in the Additional Mouse Settings. Even the cursor is not showing. I thought with this upgrade the problem would get resolv Jun 9, 2024 · I have an HP pavilion x360 device. Mar 14, 2023 · I have updated the bios, I uninstalled windows 11 down to 10. Update all drivers, deleted the devices in Device Manager and let the system reinstall Updated the BIOS Updated chipse Jan 30, 2025 · Many HP users who experienced touchpad issues following a Windows update reported that enabling the touchpad from the control panel fixed their problem. In UEFI Sep 16, 2024 · HP 360 14-ba078tx keyboard and touchpad not working but the same works fine in bios. It can select by single finger tapping, right click by two finger tapping, and open the Windows Start Menu by three finger tapping. Thank you for posting your query, I will be glad to assist you. 6 inch 2-in-1 Laptop PC 15-er0000 (23T75AV) (In case it makes a differenceI upgraded to Windows 11 a year ago when I added more RAM to the laptop. On your keyboard, press the Windows key + I to open the Settings app. 5. rebooted . Apr 21, 2021 · I recently had to clean install windows 10 on my hp laptop, and a few functions have stopped working. Then I found the option to upgrade to Windows 11. around a week ago I upgraded to windows 11, everything worked fine for a while. I have a HP Pavilion x360 14 Convertible PC 14-dy0000. Component diagnosis give no result (as no interaction possible). Sometimes, the Human Interface Device (HID) services responsible for keyboard and trackpad functionality may be disabled. Below is the support page for your laptop, from the 'Driver-Keyboard, Mouse and Input Devices (5)' section, try installing each of the two Elan touchpad drivers that HP provide for your laptop to see if either one will get your touchpad working. It's been about 2-3 years since everything was working fine, but since Jan 2025, my cursor has started lagging; it disappears and suddenly appears while typing, the words get jumbled Feb 8, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. Enable HID Services. Dec 5, 2024 · HP Pavilion x360 Convertible 14-dh1xxx TouchPad and keyboard not working as soon as Windows 10 OS got loaded. Nov 19, 2024 · I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. I'm sorry to hear that you're experiencing issues with your HP Pavilion X360 touchpad. Microsoft please work with vendors before pushing updates. there is a issue with i2c HID device for long time. I have touchpad issue (not working) frequently. Device Manager not showing issues. Ever since I updated to Windows 11, my touchpad has stopped working randomly. g. 7. Multi touch not working. Latest driver has been installed. Then it would disappear again and not work at all. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. Check Device Manager: Right-click on the Start button and select Device Manager. (Code 10). Restart your laptop and see if the touchpad starts working again. . Tried many - 8524004 Jan 18, 2024 · Hp pavilion x360 convertible 14m-dh0xxx - 8969821. Restart Your Laptop: Sometimes a simple restart can fix driver-related issues. - Checking for cursor suppresion. repeated updating the drivers thousands of times but the problems returns in 2-3 days. The keyboard and touch pad works fine before windows 11 load i. Sometimes it can be accidentally turned off. I can use an external mouse ok so I use this while the touch pad is not working. When looking for it this is what happens: The device does not show up initially in the Device Manager and neither does Mice and Pointing Devices. Multi touch setting is missing as well. I tried to update, uninstall and install, nothing helps much or maybe I do something wrong. I have tried the HP PC Hardware Diagnostics and could not found any problem there. Oct 6, 2023 · HP Pavilion x360 Laptop- 14m-dw0023dx. If the touchpad is working in the BIOS setup but not in Windows 10, there are several potential reasons for this issue. Feb 28, 2024 · My product is an HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV) with Windows 11; I've found my touchpad doesn't work at all, even though I followed all the advice proposed by the HP virtual assistant. I have tried to repair it in the devices and drivers Jul 6, 2023 · The issue is that the TouchPad is not working properly. It would stop working for a bit and then randomly appear back some time for a couple days or even less. Jul 17, 2023 · hey HP community. I have tried restarting my laptop, which temporarily fixes the issue until it occurs again. But in BIOS both keyboard and touchpad work perfectly, and also external keyboard and mouse works well. Upon windows 11 loading, both stopped responding and unable to login, and have to use virtual keyboard. Laptop purchased 2021 or 2022). I checked the hidden device list too. Welcome to HP Support Community. My touchpad does not work ever since Microsoft installed an update to version 1607, my touchpad does not work. when I run BIOS or Hardware diagnostics . I went to Microsoft Updates and found the following . The touchpad driver is completely missing on my device manager. I also checked Device Manager for errors, updated the chipset drivers and BIOS to the latest versions, reset BIOS settings to default, and disabled power Nov 5, 2024 · Hello, after updating my HP Pavilion x360 Convertible laptop to Windows 11 my touchpad is not working after some days. Check touchpad settings: Make sure the touchpad is not disabled or turned off. Sep 3, 2024 · Hi @sohite,. Today I haven't been able to get them to work at all. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Need Windows 11 help? Product: HP Pavilion x360 Keyboard and touchpad stopped working after Window 11 upgrade. Update or Reinstall Touchpad Drivers: Jul 25, 2019 · I have bought Spectre 360. Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) Dec 5, 2024 · I followed steps on a similar discussion post; however, when going to the Device Manager and expanding the Human Interface Device or mice and other pointing device, there was nothing called "HID Touchpad Driver". Touchpad won't work occasionally and might take days to get auto-repaired (I am not quite sure how). It does work if I try to enter the BIOS or other functions before my logon screen. Oct 20, 2021 · Also keyboard & touchpad working in windows setup but after drivers installtion both keyboard and mouse stop when i restart laptop and go to bios keyboard and mouse working normally but didnt work in windows Aug 23, 2024 · I have a HP Pavilion x360 Covertible 14-dy0000 and my mouse/touch pad is not working with the new Windows 11 23H2 update. This issue has persisted now for almost 4 months with the touchpad not working. Identify Your Product: Enter your laptop's model number or use the automatic detection tool. OS = Windows 11 22H2 (Build 22621. I have also tried opening my touchpad settings in "Devices," but the touchpad does not even appear there. Also the mouse driver tab doesn't exist in the device manager when the mouse isn't working. here is the output of xinput command in kali linux: $ xinput ⎡ Virtual core pointer Jul 2, 2023 · Hi @ Harpreet_24, Welcome to HP Support Community. firstly, the touchpad gestures like two finger swipe do not work, and when I flip the laptop 360°, it doesn't deactivate the keyboard automatically like it used to. Mar 19, 2018 · Double tap to turn the TouchPad on, repeat to turn the TouchPad off. A. Build: 22631. Go to "Devices" and select "Touchpad. But after I restart it multiple times they will eventually start working again. When testing the Keyboard or the TouchPad thru BIOS before windows 11 loading, both working very well. Tags (2) Tags: Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Go to the HP Support page for your model, search for the Pavilion x360 14 drivers, and download a Windows 11 or Windows 10 ELAN touchpad driver. 6 inch 2-in-1 Laptop PC 15-er0000 IDS Base Model Microsoft Windows 11 Jan 24, 2023 · My Touch Pad on my HP Pavillion x360 model number 14M-CD0006X] isn't working. The BIOS version is F. Please see the screenshots for more details. I tried to test them in ubuntu with no complaints, they work well in ubuntu. " Jan 3, 2024 · Hi @siddu_09,. I was able to uninstall the 23H2 update (from 08-Mar-2024) and restore Windows 11 version 22H2. Download the Latest Drivers from HP Support. Jun 24, 2024 · Using a HP Pavilion x360 Convertible 14-dy0xxx laptop with Windows 11 22H2 (OS Build 22621. Check the function keys: Look for a key on the top row of your keyboard with a touchpad icon (often F6, F7, or F9) and press it, possibly in combination with the Fn key. May 29, 2022 · Here are the methods I've tried so far: - Restarting my laptop. Looks HP has put this deliberately so that ppl will buy new hardware. Model: HP pavilion x360 convertible. After this, I have found that the touchpad no l 6 days ago · laptops touchpad stopped working like a year ago. This video covers performing resets, updating the drivers, and t Jan 14, 2024 · HP not providing any support for HP Pavilion x360 - 14-dh1011tu-2020 Windows 11? The touchpad has not been working since a year and works only when I delete and re-install the I2C HID Driver. There is no support for a literally 2020 laptop running the latest OS? This is ridiculous and my touchpad in terms of hardware is absolutely fine! Please Sep 17, 2020 · Hi, I have installed Kali Linux to the Pavilion x360 11-n010, but the keyboard and the touchpad are not working. Jan 1, 2025 · My 18month old HP Pavilion laptop Windows 11 version 24H2 (64-bit) trackpad mouse is also not working. My system Model is HP Pavilion x360 Convertible 14m-dw1xxx. Also I can use the keyboard in BIOS module as well. - 8959829 Need Windows 11 help? My laptop is hp pavilion x360. tried uninstalling both in device manager . A new icon for my touch pad was also seen in the task bar. Welcome to the HP Support Community. They are perfectly working when i open bios setup while booting but as soon as the windows turn on they stop working. This can help determine if the issue is with the internal hardware or if it's a broader system problem. Device manager shows this. I have looked at online forums on how to fix it and it was suggested that I update the driver. Jan 3, 2023 · 1. Feb 3, 2025 · The keyboard and touchpad work in BIOS/UEFI and during UEFI diagnostics, confirming the hardware is functional. the ESC key does work however when starting up and in the BIOS and if I use a boot usb like hirens boot cd, it also works so the hardware itself is fine, it just will not work in windows 10. These untested updates are inconveniencing peoples lives. The touch pad does not have the multi-touch anymore. But usually the first time I turn it on in the morning the keyboard and TouchPad won't work. one 12c his device in device manager has a yellow exclamation point . I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. Please help. Then yesterday my keyboard and touchpad stopped working after a windows update (I assume the reason for this was that my laptop was being detected as Jun 26, 2024 · Refer to this document: HP Pavilion x360 14 Convertible PC 14-dy0000 User manual. Follow the steps below to enable the touchpad from the Control Panel: To open a Run box, press the Windows key + R. Take care and have a good day. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. View May 5, 2022 · And after that my synaptics touchpad stopped working, and the application for the trackpad crashes while I try to open it and then it showed a dialog box saying some other drivers are installed for the touchpad so we are uninstalling synaptics touchpad. - Updating my laptop. I have called the Hp help support but no one is there to support. 3007) and the touchpad doesn't work. Jan 17, 2023 · Hi @ 007juk, Welcome to the HP Support Community. The mouse cursor does not appear on the screen. Options. HP Support Assistant: Use the HP Support Assistant application (if pre-installed) to check for and install any available updates or fixes. Need Windows 11 help? Pavilion x360 14-ba078tx. I have looked on other threads to try and get an idea. The mouse cursor disappears and only when there is a windows update does it come back for one use. Jun 21, 2022 · The touchpad works randomly and not for long. kwsnpop yhhfawu ukukay djscd jxb buawwi wrqe xldaz tggbw kvdmjb xio rmcsts jcmfs fuylk attrhr